Refund policy

We do hope you are delighted with your Wicklore purchase or gift. However, if you are not entirely satisfied, you can choose to receive a refund within 14 days of receiving your order. We do not accept returns outside of these dates.

Please Note: 

• We do not accept any exchanges - each product of ours is handmade and might differ slightly in colour due to it's nature and craft. 
  
  
• We are unable to offer a refund on any items that have been personalised.  Please provide as much details as possible for your personalisation.
  
  
• The item must be unused, in perfect condition and in it's original packaging.

•  We reserve the right to refuse a refund if goods are not returned in a re-saleable condition or if they've been used.
  
  
• Allow up to 7 working days for your return and refund to be processed.