FAQ

What is Wicklore?

Wicklore is a modern UK home‑fragrance brand focused on clean ingredients, minimalist design, and grounding scent rituals. Our products are created to bring calm, clarity, and quiet luxury into everyday spaces.

Are your products clean and toxin‑free?

Yes. Wicklore uses clean, modern formulations made without harmful toxins. Our home fragrance products are designed to be safe for your home, your family, and the spaces you unwind in.

Where are your products made?

All Wicklore home fragrance products are crafted in small batches in our Yorkshire studio to ensure quality, consistency, and a refined scent experience.

Are your products vegan and cruelty‑free?

Absolutely. Wicklore’s blends are vegan, cruelty‑free, and made with ethically sourced ingredients — aligning with our commitment to clean, conscious home fragrance.

Is your packaging recyclable?

Yes. We use minimal, recyclable packaging to reduce waste and support a more sustainable home‑fragrance experience.

Do you offer wholesale?

Yes. Wicklore offers a selective wholesale programme for retailers who value clean, minimalist home fragrance and share our values. You can explore our wholesale details and apply directly through email.

How long do your products last?

Longevity varies by product and usage, but each Wicklore piece is designed to deliver a consistent, long‑lasting scent experience. Care instructions are included with every order to help you get the best performance.

Do you ship internationally?

Yes. Wicklore offers international shipping for most regions. For full details on delivery times, costs, and available destinations, please refer to our Delivery page.

Can I return or exchange my order?

We accept returns on unused, unopened items within our return window. For safety and quality reasons, used home‑fragrance products cannot be returned. Full details are available on our Returns page.

How can I contact Wicklore?

You can reach our support team through email - info@wicklore.co.uk. We aim to respond within 1–2 business days.